Prolem with Xunlai Tournament - Guild Wars Forums

Xahier · Nov 14, 2008, 09:23 AM // 09:23

Hi, i was wondering if there is a specific requirement inside of GW to be able to claim these points?

Reason i ask is because i have been trying for 3 months and never been able to get anything. A friend of mine and me decided then that I'll vote identical to hers. She was able to get points yet i still wasn't.

Any ideas what i could be doing wrong?

Edit: Could it have something to do with the fact that my character registerd in-game is a PvP character and that i don't have a lvl 20 PvE char?

*Darcy* · Nov 14, 2008, 11:35 AM // 11:35

You need to contact Support. They are aware of problems with the Tournament Predictions.

Zamochit · Nov 14, 2008, 12:02 PM // 12:02

Also I know this may seem obvious to most people but in order to claim your tournament rewards you need to speak to the Xunlai Tournament House representative again BEFORE you speak to Tolkano - Its the Xunlai Tounament House rep who grants you the points.

Pog Mo Thon · Nov 14, 2008, 12:05 PM // 12:05

Maybe you misspelled your account name while setting it up on GW.com, just a thought.

Dzjudz · Nov 14, 2008, 12:12 PM // 12:12

Did you register your account in-game?

rada · Nov 14, 2008, 12:20 PM // 12:20

I have the same problem... it's the third time when I get nothing. I got back e-mail, I activated my account so idk what to do now... could some1 help me? ;p

Xahier · Nov 14, 2008, 03:55 PM // 15:55

I've checked to make sure i spelled all correct, i have registerd my account in gw itself.

I'll try contacting support then =) thanks

nkuvu · Nov 14, 2008, 05:28 PM // 17:28

Quote:

Originally Posted by Dzjudz

Did you register your account in-game?

If you haven't registered your account in game, the Xunlai Tournament House NPC just tells you to go talk to Tolkano first. Do that, then you can get points from the XTH NPC. Doesn't sound like that's the issue here.

Knuckle Joe · Nov 14, 2008, 09:40 PM // 21:40

I got a similar problem with a friend.

He registered his account on the website, registered a character with Tolkano and SAVED his predictions back in October. But today, 14th, he talked to the XTH NPC and he only gave him 5 reward points, just the ones for registering, he didn't gave him the others from the predictions. Is there a problem here? He says he is COMPLETELY sure he saved the predictions, yet he still only got 5 points >_<

Kamara · Nov 14, 2008, 10:43 PM // 22:43

Quote:

Originally Posted by Knuckle Joe

I got a similar problem with a friend.

He registered his account on the website, registered a character with Tolkano and SAVED his predictions back in October. But today, 14th, he talked to the XTH NPC and he only gave him 5 reward points, just the ones for registering, he didn't gave him the others from the predictions. Is there a problem here? He says he is COMPLETELY sure he saved the predictions, yet he still only got 5 points >_<

If he got 5 points, then that's the "Thanks for playing!" points that everyone gets. If no other points are awarded then either a) He got no matches / near matches. b) Something is wrong. See if he kept a note of his predictions and compare them with the results and if he should have got some points then it's time to go talk to support.

Knuckle Joe · Nov 15, 2008, 05:15 AM // 05:15

Quote:

Originally Posted by Kamara

If he got 5 points, then that's the "Thanks for playing!" points that everyone gets. If no other points are awarded then either a) He got no matches / near matches. b) Something is wrong. See if he kept a note of his predictions and compare them with the results and if he should have got some points then it's time to go talk to support.

We made the same predictions, and i got 130 points, yet he only got 5. I guess Anet is the one to blame

Nov 14, 2008, 09:23 AM // 09:23	#1
Xahier Pre-Searing Cadet Join Date: Nov 2008	Prolem with Xunlai Tournament Hi, i was wondering if there is a specific requirement inside of GW to be able to claim these points? Reason i ask is because i have been trying for 3 months and never been able to get anything. A friend of mine and me decided then that I'll vote identical to hers. She was able to get points yet i still wasn't. Any ideas what i could be doing wrong? Edit: Could it have something to do with the fact that my character registerd in-game is a PvP character and that i don't have a lvl 20 PvE char? Last edited by Xahier; Nov 14, 2008 at 03:58 PM // 15:58..

Nov 14, 2008, 11:35 AM // 11:35	#2
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	You need to contact Support. They are aware of problems with the Tournament Predictions. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Nov 14, 2008, 12:02 PM // 12:02	#3
Zamochit Furnace Stoker Join Date: Jul 2006 Profession: N/A	Also I know this may seem obvious to most people but in order to claim your tournament rewards you need to speak to the Xunlai Tournament House representative again BEFORE you speak to Tolkano - Its the Xunlai Tounament House rep who grants you the points.

Nov 14, 2008, 12:05 PM // 12:05	#4
Pog Mo Thon Frost Gate Guardian Join Date: May 2006 Location: Shhh, it's a secret. Guild: [PikY] Profession: Me/Mo	Maybe you misspelled your account name while setting it up on GW.com, just a thought.

Nov 14, 2008, 12:12 PM // 12:12	#5
Dzjudz Furnace Stoker Join Date: Jun 2005 Guild: gwpvx.com/user:dzjudz	Did you register your account in-game?

Nov 14, 2008, 12:20 PM // 12:20	#6
rada Ascalonian Squire Join Date: Jan 2008	I have the same problem... it's the third time when I get nothing. I got back e-mail, I activated my account so idk what to do now... could some1 help me? ;p

Nov 14, 2008, 03:55 PM // 15:55	#7
Xahier Pre-Searing Cadet Join Date: Nov 2008	I've checked to make sure i spelled all correct, i have registerd my account in gw itself. I'll try contacting support then =) thanks

Nov 14, 2008, 09:40 PM // 21:40	#9
Knuckle Joe Ascalonian Squire Join Date: Jun 2008	I got a similar problem with a friend. He registered his account on the website, registered a character with Tolkano and SAVED his predictions back in October. But today, 14th, he talked to the XTH NPC and he only gave him 5 reward points, just the ones for registering, he didn't gave him the others from the predictions. Is there a problem here? He says he is COMPLETELY sure he saved the predictions, yet he still only got 5 points >_<